By viewing any Content or otherwise using the Services, whether you are a registered user, paid subscriber, or a visitor who has not subscribed to or registered for the Services, you consent to the collection and use of information from or about you as explained in this Privacy Policy. If you do not consent to the collection and use of information from or about you in accordance with this Privacy Policy, then you may not use the Hulu Services.
This Privacy Policy does not apply to personal information of TSMA employees processed in the employment context or to the personal information of members collected at in-person TSMA locations. However, employees or in-person members who elect to use the Services will be treated as users in accordance with this Privacy Policy with respect to personal information processed as users of our Service.
Changes to privacy policy and practices
This Privacy Policy may change from time to time. You understand and agree that you will be deemed to have accepted the updated Privacy Policy if you use the Services after the updated Privacy Policy is posted on the Services (as reflected in the above “last updated” date). If at any point you do not agree to any portion of the Privacy Policy, you must immediately stop using the Services.
Types of information we collect
The types of personal information we may collect (directly from you or from third party sources) and our privacy practices depend on the nature of the relationship you have with TSMA and the requirements of applicable law. Some of the ways that TSMA may collect personal information include:
TSMA collects personal information from its current, prospective, and former members, registered users, and TSMA Site visitors (collectively “Users” or “User”).
How we use information we collect
To Provide Services or Information Requested. TSMA may use information about you to fulfill requests for Services or information, including information about potential or future services, and including to:
Administrative Purposes. TSMA may use personal information about you for its administrative purposes, including to:
Marketing. TSMA may use personal information to provide you with materials about the Services and other offerings that may be of interest, including new content or services. TSMA may provide you with these materials by phone, postal mail, text or email, as permitted by applicable law. Such uses include:
You may contact us at any time to opt-out of the use of your personal information for marketing purposes, as further described in Section 9 below.
Users who provide us with personal information, or whose personal information we obtain from third parties, may, as permitted by law, receive periodic emails, newsletters, mailings, text messages or phone calls from us with information on TSMA’s or our business partners’ products and services or upcoming special offers/events that we believe may be of interest. We offer the option to decline these communications at no cost to the User by following the instructions in Section 9 below.
Anonymous and Aggregated Information Use. TSMA and its third party partners may use personal information and other information about you to create anonymized and aggregated information, such as de-identified demographic information, de-identified location information, information about the computer or device from which you access TSMA’s Services or other analyses we create. Anonymized and aggregated information is used for a variety of functions, including the measurement of visitors’ interest in and use of various portions or features of the Services. Anonymized or aggregated information is not personal information, and TSMA may use such information in a number of ways, including research, internal analysis, analytics, and any other legally permissible purposes. We may share this information within TSMA and with third parties for our or their purposes in an anonymized or aggregated form that is designed to prevent anyone from identifying you.
Sharing Content With and About Friends. TSMA may allow you to provide information about your friends through our referral services, such as “Refer a Friend.” Our referral services may allow you to forward or share certain content with a friend, such as an email inviting your friend to use our Services. Email addresses that you provide for a friend or colleague will be used to send your friend or colleague the content or link you request, but will not be used by TSMA for any other purpose. Prior to providing your friend’s information, you should verify that your friend consents to receive the communication.
Other Uses. TSMA may use personal information for purposes in which we have a legitimate interest, such as fraud protection or compliance with legal obligations, or any other purpose disclosed to you at the time you provide personal information or with your consent.
Cookies, pixel tags/web beacons, interest-based advertising, and analytics information
TSMA and third parties that provide content or other functionality on the Services may use cookies, pixel tags, local storage and other technologies (“Technologies”) to automatically collect information through the Services. The Technologies are essentially small data files placed on your computer, tablet, mobile phone or other devices that allow us to record certain information whenever you visit or interact with the Services or TSMA Site, and to recognize you across devices.
Our uses of the Technologies fall into the following general categories:
If you would like to opt out of the Technologies we employ on the TSMA Site, the Services, applications or tools, you may do so by blocking, deleting or disabling them as your browser or device permits. See Section 9 for additional opt-out options. Please note that blocking, deleting, or disabling these Technologies will affect the functionality of the TSMA Site and Services, and may prevent you from being able to access certain Content or functionality.
Third party websites and social media platforms
The Service may contain links to third party websites, and such websites may reference or link to the TSMA Site or other Services. These other domains and websites are not controlled by us, and TSMA does not endorse or make any representations about third party websites or social media platforms. We encourage you to read the privacy policies of every website with which you interact. We do not endorse, screen or approve, and are not responsible for the privacy practices or content of, such other websites. Visiting other websites is at your own risk.
The Services may contain links and interactive features with various social media or other platforms (e.g., widgets). If you already use these platforms, their cookies may be set on your device when using the Services. You should be aware that personal information that you voluntarily include and transmit online in a publicly accessible blog, video chat session, social media platform or otherwise online, or that you share in an open forum, may be viewed and used by others without any restrictions. We are unable to control such uses of your information when you interact with a third party platform, and by using such services you assume the risk that the personal information provided by you may be viewed and used by third parties for any number of purposes.
We may share your information as described in this Privacy Policy (e.g., with our third party service providers; to comply with legal obligations; to enhance the Services, to protect and defend our rights and property) or with your permission.
In addition, from time to time, server logs may be reviewed for security purposes – e.g., to detect unauthorized activity on the Services. In such cases, server log data containing IP addresses may be shared with law enforcement bodies in order to allow them to identify Users in connection with their investigation of the unauthorized activities.
International data transfers
You agree that all personal information collected via or by TSMA may be transferred, processed and stored anywhere in the world, including but not limited to, the United States, Canada, the European Union, in the cloud, on our servers, on the servers of our affiliates or on the servers of our service providers. Your personal information may be accessible to law enforcement or other authorities as described above. By providing information to TSMA, you explicitly consent to the storage of your personal information in these locations.
Opt out rights; right to object to processing
Email, text, and telephone communications
You can unsubscribe from email, text and phone communications at any time. To stop receiving our promotional emails, follow the unsubscribe instructions in the email messages you receive from us or contact us as described in Section 15.
To opt out of receiving text messages, follow the opt-out instructions in the text messages that you receive from us. We will process your request within a reasonable time after receipt, in accordance with applicable laws.
Note that you will continue to receive transaction-related emails regarding products or services you have requested. We may also send you certain non-promotional communications regarding TSMA and our Services and, to the extent permitted by law, you will not be able to opt out of those communications (e.g., communications regarding updates to our Terms or this Privacy Policy).
We maintain “do-not-call” and “do-not-mail” lists as mandated by law. We process requests to be placed on do-not-mail, do-not-phone and do-not-contact lists within 60 days after receipt, or such shorter time as may be required by law.
“Do Not Track” preference
Do Not Track is a privacy preference that users can set in certain web browsers. Do Not Track is a way for users to inform websites and services that they do not want certain information about their webpage visits collected over time and across websites or online services. Please note that we do not respond to or honor Do Not Track signals or similar mechanisms transmitted by web browsers.
Cookies and interest-based advertising
As noted above, you may stop or restrict the placement of cookies on your computer or remove them from your browser by adjusting your web browser preferences. On many mobile devices, application users may opt out of certain mobile advertisements via their device settings.
Whether you are using our opt-out or an online industry opt-out, these cookie-based opt-outs must be performed on each device and browser that you wish to have opted out. For example, if you have opted out on your computer browser, that opt-out will not be effective on your mobile device. You must separately opt out on each device.
Advertisements on third party websites that contain the AdChoices link, and that link to this Privacy Policy, may have been directed to you based on anonymous, non-personal information collected by advertising partners over time and across websites. These advertisements provide a mechanism to opt out of the advertising partners’ use of this information for interest-based advertising purposes.
Rights of access to and correction, erasure, and restriction of, data
Although TSMA makes good faith efforts to provide Users with access to their personal information, there may be circumstances in which TSMA is unable to provide access, including but not limited to: where the information contains legal privilege, would compromise others’ privacy or other legitimate rights, where the burden or expense of providing access would be disproportionate to the risks to the User’s privacy in the case in question or where it is commercially proprietary. If TSMA determines that access should be restricted in any particular instance, we will provide you with an explanation of why that determination has been made and a contact point for any further inquiries. To protect your privacy, TSMA will take commercially reasonable steps to verify your identity before granting access to or making any changes to your personal information.
TSMA retains the personal information we receive as described in this Privacy Policy for as long as you use our Services or as necessary to fulfill the purpose(s) for which it was collected, provide our Services, resolve disputes, establish legal defenses, conduct audits, pursue legitimate business purposes, enforce our agreements and comply with applicable laws. When we are no longer required to retain your personal information as described above, we will destroy, erase, or de-identify it in accordance with our data retention policies and applicable law. Legal requirements, however, may require us to retain some or all of the personal information we hold for a period of time that is longer than that for which we might otherwise hold it.
Security of your information
We take steps to ensure that your information is treated securely and in accordance with this Privacy Policy. We maintain commercially reasonable administrative, technical and physical safeguards (which vary depending on the sensitivity of the personal information) designed to protect against unauthorized use, disclosure or access of personal information. Unfortunately, the Internet cannot be guaranteed to be 100% secure, and we cannot ensure or warrant the security of any information you provide to us. We do not accept liability for unintentional disclosure.
By using the Services or providing personal information to us, you agree that we may communicate with you electronically regarding security, privacy and administrative issues relating to your use of the Services. If we learn of a security breach, we may attempt to notify you electronically by posting a notice on the Services or sending an email to you. You may have a legal right to receive this notice in writing.
Governing law and jurisdiction; international users
By using the Services, you consent to TSMA’s transfer of your data to the United States. By choosing to visit the TSMA Site, use the Services, or otherwise provide information to us, you agree that any dispute over privacy or the terms contained in this Privacy Policy will, to the extent permitted by law, be governed by the laws of the State of New York, without regard to principles of conflicts of law. Any disputes arising in connection with this Privacy Policy will be handled in accordance with the dispute resolution provisions in the Terms.
If you are visiting from the European Union or other regions with laws governing data collection and use, please note that you are agreeing to the transfer of your information to the United States and to the processing of your data globally. By providing your personal information, you consent to any transfer and processing in accordance with this Privacy Policy.
TSMA encourages parents and guardians to supervise their child’s use of the Internet. We urge parents to instruct their children to never give out their real names, addresses, phone numbers, or other personal information without a parent’s or guardian’s permission when using the Internet. We recognize a special obligation to protect personal information obtained from children and by design do not collect this information. For this reason, TSMA does not knowingly request, collect, or store any personal information from children under 18.
In compliance with COPPA (the Children’s Online Privacy Protection Act), we have adopted the following policies to keep children safe (there are exceptions to these policies as noted below under the heading “Exceptions to Verifiable Parental Consent and Information Collected from Children”):
Upon request, TSMA will provide a parent or guardian with a description of the information that may have been provided about their child during a registration process for a program or service of this site. If we have collected and stored personal information from a child, we will give parents the ability to review their child’s personal information, request that we discontinue further collection or use of their child’s personal information, and/or request that we delete their child’s personal information.
PARENTS ARE REQUIRED TO SUPERVISE MINORS’ USE OF THE SITE
We require parents/guardians to supervise any minors participating in any aspect of the Services through the parent or guardian’s account. Minors are not eligible to register accounts on the TSMA Site. We also require that users not use personally identifying information of minors in usernames or other publicly visible portions of the Services, or portions of the Services visible to other registered users. During registration, we ask users whether minors in their households or under their care will be using the Services through the parent/guardian’s account as permitted in the Terms. If users indicate that minors will use the Services through the parent/guardian’s account, we will require the parent or guardian to execute a waiver and release on behalf of him-, her-, or theirself and on behalf of the minor(s).
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